Faqs

Frequently Asked Questions

How can I be contacted during my stay at Deny's Camp?
You can be contacted via your mobile phone if you have global roaming activated. Signal strength varies, so we recommend using WhatsApp for reliable communication.
Is travel insurance necessary?
Yes, travel insurance is mandatory for all guests. Ensure your policy covers surfing and water activities, and bring a hard copy of your insurance documents.
What documents are required?
  • Passport with at least six months of validity
  • Two color photocopies of your passport (photo page)
  • Airline tickets, including your return ticket
  • Travel insurance details
  • Itinerary and travel documents
  • Backup copies of essential documents
Do I need a visa for Indonesia?
For most visitors, a visa is required to enter Indonesia. However, some travelers are eligible for a visa on arrival. We recommend checking the visa requirements based on your nationality and travel plans. Ensuring you have the appropriate visa will help make your trip smooth and hassle-free.
What is your cancellation policy?
We understand that plans can change unexpectedly. Please refer to our booking terms for detailed information on our cancellation policies. If you have specific inquiries or need further assistance, don’t hesitate to reach out to us. We’re here to help ensure your experience with us is as seamless as possible.
What meals and drinks are provided?
We provide three wholesome meals each day, complemented by refreshing cold beverages including beer, soft drinks, water, and fresh coconuts. Should you have any special dietary requirements, please let us know in advance, and we’ll do our best to accommodate your needs.
Can I bring a laptop? Is the internet available?
Yes, you can bring your laptop. We provide unlimited internet access, so you can check emails and stay connected.
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